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Help & Policies

Branding & Design

REFUND POLICY

Kindly refer to respective service agreements for more details on refund/cancellation policy.

50% Refunds can only be issued for logo design after the first revision. Once second and final revision is created and submitted, Client is no longer eligible for refund and must pay remaining balance in full. If Client is not completely satisfied after final logo is sent, we can issue a good faith discount for any future purchases or referrals.

MODIFICATION

Bronxite Consulting, Inc. reserves the right to modify any provisions of the cancellation or refund policy without any notice.

Digital Marketing

CANCELLATION POLICY

Kindly refer to respective service agreements for more details on cancellation policy.
All cancellation requests must be submitted to the billing department of Bronxite Consulting, Inc. You may submit your cancellation requests by email, fax and/or direct mail or phone. Your request will not be considered valid unless and until you receive confirmation from our billing department. The confirmation email or number given by accounts department of Bronxite Consulting, Inc. will act as a proof of the cancellation of service.

REFUND POLICY

Bronxite Consulting, Inc. follows different refund policy for its different services. Kindly refer to individual service agreements for more details on refund policy.

Bronxite Consulting, Inc. does not guarantee any refunds for the cancellation of its service. Bronxite Consulting, Inc. will act on the agreement signed upon by the client and Bronxite Consulting, Inc. Bronxite Consulting, Inc. does not offer any refund for the transaction charges, for any funds spent on allied services, for the services already delivered or any other miscellaneous charges which are non-recoverable for Bronxite Consulting, Inc. and refunding them causes any loss to Bronxite Consulting, Inc..

MODIFICATION

Bronxite Consulting, Inc. reserves the right to modify any provisions of the cancellation or refund policy without any notice.

Marketing Materials

TURNAROUND TIME

Bronxite Consulting Inc. will provide a digital proof of your order. Most digital proofs will be sent to the email address on file within 48 hours. Once final approval is given by the client, we will send the item to print. We work with a local printer who specializes in next day printing services. Print ready files completed and approved by 3PM EST are printed and ready to ship out the next business day. This will be strictly enforced.

Refunds

Bronxite reserves the right to refuse a refund on printed items. Refunda can, and will be issued, before and only before final approval has been granted by the client. Once the item goes to print we are unable to issue any type of refund, but as a measure of good faith will provide a specialized discount for any furture purchases.

Shipping Costs

Bronxite will offer complimentary shipping for all orders under 4lbs. Anything heavier than the aforementioned weight will be added to the cart.

Web Development

CANCELLATION POLICY

In the event of Cancellation, Designer will be compensated for services performed through the date of cancellation in the amount of a prorated portion of the fees due. Upon cancellation all rights to the website revert to the Designer and all original art must be returned, including sketches, comps, or other preliminary materials.

REFUNDS

All services rendered by Bronxite Consulting are non-refundable. This includes, but is not limited to: setup fees, one time fees, monthly service fees, upgrade fees, additional service fees, administrative fees, and late fees. Customers seeking to resolve billing errors are instructed to open a billing ticket inside the control panel located at https://www.bronxitecorp.com/clients. Client agrees not to chargeback any credit card payments for services rendered. A chargeback of payment for services rendered will result in an additional charge of $100 and will be subject to collection by an authorized collection agency.

ADDITIONAL POLICIES